Terms and Conditions

These Terms and Conditions were Last Updated on 10th October 2025.

Welcome to Heyvo (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of Heyvo’s Voice AI products, website, and related services (collectively, the “Services”). By using our Services, you agree to these Terms in their entirety. If you do not agree, please discontinue use immediately.

1. Acceptance of Terms

By accessing or using our Services, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement. Continued use of the Services constitutes acceptance of these Terms, including any updates or modifications made over time.

2. Services Description

Heyvo provides AI-driven voice and communication technologies, including speech recognition, conversational assistants, and related tools for businesses and individuals. We reserve the right to modify or discontinue any part of the Services at any time without notice.

3. User Responsibilities

  • You agree to use the Services only for lawful purposes and in accordance with these Terms.
  • You must not attempt to reverse-engineer, decompile, or exploit the Services for unauthorized use.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • You must not use Heyvo’s Services to generate, store, or transmit content that is unlawful, harmful, defamatory, or infringes upon third-party rights.

4. Intellectual Property

All intellectual property rights in the Services, including but not limited to software, algorithms, trademarks, branding, and content, are the exclusive property of Heyvo or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services solely for their intended purpose.

5. Fees and Payment

Certain Heyvo Services may be offered on a paid basis. You agree to pay all applicable fees as described at the time of purchase. Payments are non-refundable except where required by law or expressly stated otherwise.

6. Privacy and Data Usage

By using our Services, you consent to our collection and use of data as outlined in our Privacy Policy. Voice inputs and related data may be processed to improve AI accuracy, subject to applicable data protection laws.

7. Prohibited Activities

You may not use the Services in ways that could harm Heyvo, its infrastructure, or other users. This includes:

  • Uploading or transmitting malicious code or harmful data.
  • Attempting to gain unauthorized access to any system.
  • Using the Services to develop competing products or services.
  • Engaging in fraudulent or deceptive practices.

8. Disclaimers

The Services are provided “as is” and “as available.” Heyvo makes no warranties, express or implied, regarding accuracy, reliability, or fitness for a particular purpose. We do not guarantee uninterrupted or error-free operation of the Services.

9. Limitation of Liability

To the fullest extent permitted by law, Heyvo shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services. Our total liability shall not exceed the amount paid by you for the Services in the six months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Heyvo and its affiliates, directors, and employees from any claims, damages, or liabilities arising from your misuse of the Services or violation of these Terms.

11. Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, if you breach these Terms or engage in activities deemed harmful to Heyvo or others.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Auckland, New Zealand.

13. Amendments

Heyvo reserves the right to modify or update these Terms at any time. Any changes will take effect immediately upon posting on our website. Continued use of the Services constitutes acceptance of the revised Terms.

14. Contact Information

If you have questions or concerns regarding these Terms, please contact us at:

Email: info@heyvo.ai
Address: 71 Virginia Avenue, Eden Terrace, Auckland, New Zealand.