Heyvo answers every guest call, handles room reservations directly in your booking system, and logs custom requests 24/7, without risking a single bad review.
No lock-in · Free setup · Made with ❤️ in NZ
Inside the platform
Works with your Property Management Software (PMS)
Built for properties & groups
Heyvo takes direct bookings, quotes room dynamic rates, and details property features instantly when the physical desk is busy.
Reservations stream immediately into Opera, Mews, RMS, or Cloudbeds. No double bookings, real-time allocations.
Guests can check breakfast hours, book restaurant slots, or query late checkout fees easily over natural phone chat.
Heyvo tags critical priority calls (e.g., in-room emergencies, leak disclosures) and patches straight to night-duty phones.
Guest detail profiles are processed within secure framework boundaries, maintaining absolute operational line standards.
Engineered to handle regional phrasing, specific local tourist directions, and standard peak seasonal holiday operations smoothly.
Getting started
We train your agent using your actual property stack information—room types, check-in rules, cancellation timelines, and dynamic FAQs.
We bridge your reservation system pipelines directly. Every test booking action is safe-boxed and reviewed prior to go-live execution.
Route your overflows or night lines to Heyvo. Watch live call counts stabilize and front line team pressure instantly lift.
From properties like yours
"During seasonal weekend peaks, the front desk line used to ring off the hook while we were processing physical card arrivals. Heyvo captures those booking requests instantly."
"Our OTA commission expenses dropped significantly. By letting Heyvo handle complex phone quotes immediately, guests book direct instead of dropping off to Expedia."
"Night auditing became peaceful. Simple incoming questions about late arrival gate codes are managed 100% autonomously by the AI receptionist."
Do the numbers
Adjust the sliders to match your property metrics. See the revenue OTA channels scrape away when callers go unanswered.
Book a free 20-minute operational strategy demo. We will spin up a custom voice instance configured to your hotel framework rules.