AI Receptionist & Phone Handling

Not all AI Call Handling is created equal.

We've tested thousands of phone calls to achieve humanlike accuracy, natural conversational flow & increased revenue for our clients. Find out what sets us apart.

or book a specific time →
From $70 NZD/mo Free 1-month trial* Backed by our cost-saving guaranteeiWe'll refund your month's subscription if you don't save time or costs using Heyvo.
Call answered, appointment booked
While you were with a customer — handled automatically
New enquiry followed up in 60s
Form submitted → Heyvo called before they closed the tab
27 bookings from a cold database
Old contacts re-engaged — no manual outreach needed
Admin sorted on the drive home
Called Heyvo from the car — client updated, task logged

Works with the tools you already use

Google Calendar WhatsApp Slack Jira Zapier Halaxy Cliniko Pracsuite Pipedrive Airtable Cal.com ElevenLabs Google Calendar WhatsApp Slack Jira Zapier Halaxy Cliniko Pracsuite Pipedrive Airtable Cal.com ElevenLabs

What Clients Say

Real businesses.
Real results.

★★★★★
"We're really enjoying having Millie as our virtual AI CA at the practice. As our patients become more familiar with her, they're increasingly appreciating the ability to manage tasks like rescheduling in their own timeframe, rather than waiting for us to call back or playing telephone tag."
Back to Living Chiropractic
Louise B.
Owner, Back to Living Chiropractic — Wellington
★★★★★
"Between back-to-back classes we just couldn't get to the phone. Now every enquiry gets answered and new students get booked into a trial before they've even hung up. It feels like we've added a whole front-desk person."
Hi Yoga
Rebekah
Studio Manager, Hi Yoga — Auckland
M

"We wanted to build something genuinely helpful, not loud, not pushy, not robotic. Just a capable assistant that helps good businesses take better care of their people."

Matt, Co-founder at Heyvo · Auckland, New Zealand

How Heyvo helps

The moments where
Heyvo steps in.

Every service business has the same gaps. Here's what it looks like when Heyvo fills them.

Medical clinic
Customer calls to reschedule while you're with someone.
Rescheduled, SMS sent. You didn't know it happened.
Trades business
Three calls came in while you were on a job.
All answered. Two booked. Zero voicemails left.
Salon & spa
Weekend enquiries flooding in — team is flat out.
Handled. Waitlist filled. Team stayed focused.
Fitness studio
Front desk is flat out running classes, not answering calls.
Trials booked, memberships confirmed automatically.
Real estate
Hundreds of past leads never got a follow-up call.
Outbound campaign re-engages your database at scale.
Accommodation & hospitality
Guests calling about reservations while you're at reception.
Reservations and concierge requests handled 24/7.
Finance & mortgage
Client calls in for an appointment mid-meeting.
Appointment booked straight into your calendar.
Professional services
A backlog of old contacts nobody's had time to call.
Lead reactivation fills the pipeline without the manual work.
Any appointment-based business
Tomorrow's schedule has three no-show risks.
Heyvo calls out to confirm or reschedule — automatically.
+ More industries

Our Solutions

Four products.
Choose one or multiple solutions.

Each one works standalone — start with just a receptionist, or combine them as you grow. No bundling required.

Answer every call,
every time.

A warm, intelligent voice assistant trained on your business — your tone, your services, your booking system. Customers get a great experience every time, even at 2am.

  • Answers every inbound call, 24/7
  • Books directly into your calendar
  • Custom voice, tone & brand personality
  • Escalates urgent calls immediately
  • Calls out to confirm or reschedule appointments
Explore Receptionist →
Grace — AI Receptionist
Your business · Live
Active
Sarah M. — Booking
Thursday 2pm · Dr. Chen · Confirmed
✓ Booked
James T. — Enquiry
Pricing question · SMS sent
✓ Handled
Mark P. — Urgent
Escalated to team · Alert sent
⚡ Escalated
Call answer rate 100%

First to respond
wins the job.

The moment someone submits an enquiry, Heyvo calls them back — in under 60 seconds. Qualified, engaged, and booked before your competitors have even seen the notification.

  • Calls new leads within 60 seconds
  • Qualifies interest and books the call
  • SMS follow-up sequences included
  • Connects to your CRM and forms
Explore Speed to Lead →
Speed to Lead
New enquiry received
Live
Form submitted2 secs ago
AI call initiated00:47s
Lead qualified✓ High intent
Booking secured✓ Thursday 10am
Response time < 60s

Revenue hiding
in your database.

Your old leads and past customers aren't gone — they just haven't been asked again. Heyvo works through your database thoughtfully, re-engaging at scale via voice, SMS and email.

  • Re-engages past clients automatically
  • Multi-touch: voice, SMS & email
  • Average 23% re-engagement rate
  • Full transcripts & sentiment reporting
Explore Reactivation →
Reactivation Campaign
482 contacts · Running
Live
Contacts reached482
Conversations started211
Re-engagement rate23%
Bookings generated27
Revenue generated $14,200

Admin by voice,
from anywhere.

Between jobs, in the van, on site — just call Heyvo and hand off your tasks. Update clients, check your schedule, log notes. Done before you've even parked up.

  • Hands-free task delegation by phone
  • Updates calendar & CRM via voice
  • Contacts clients on your behalf
  • Recap summary sent to your inbox
Explore Task Manager →
Voice Task Manager
Call from anywhere
Active
Task logged✓ Quote for Smith job
Client updated✓ Mrs. Chen — 2pm delay
Calendar updated✓ Thur moved to Fri
Hours saved this week~14 hrs
Tasks completed today 8 / 8

FAQ

Quick answers.

Most AI receptionists are plug-and-play — generic scripts bolted onto your phone number. Heyvo is engineered by our own team and tested against thousands of real call scenarios to a 96%+ success rate, and we go deep into your actual business workflows rather than a one-size-fits-all setup. We don't publish everything that goes into that — book a demo and we'll show you.
Any service business that relies on phone calls, bookings and appointments. Clinics, salons, spas, trades, real estate agents, lawyers, gyms — if customers call you or you call customers, Heyvo works for you.
Most clients are live within 3–5 business days. We handle everything — knowledge base, voice training, integrations and testing. You don't write a line of code or sit through weeks of onboarding calls.
Yes. Heyvo integrates with Google Calendar, Cliniko, Halaxy, Timely, Pipedrive, and many more through Zapier and direct API connections. We'll confirm your specific tools on the discovery call.
Heyvo is trained to detect urgency and escalate immediately — transferring the call to a live team member and sending you an instant alert. You define the rules for what counts as urgent for your business.
Yes. You set the rules — urgent calls, VIP clients, or anything Heyvo isn't confident handling get transferred live to your team, or arranged as a callback if no one's free.
Yes. Voice AI is the core of every plan, and SMS follow-ups, confirmations and reminders can be added on top — all part of the same conversation, triggered automatically after a call.
Every call is logged with a full transcript and summary in your dashboard — you can review conversations, pause Heyvo any time, and check call or SMS volumes whenever you like.

By the Numbers

What our clients are seeing.

Real outcomes, measured across active Heyvo clients in AU & NZ.

100%
Calls Answered
72%+
Less phone admin
90%+
Customer phone call
intent achieved*
0%
Increased
head count

*Remainder managed by callback or human transfer.

Integrations

Plugs into the tools
that run your business.

From simple calendars and spreadsheets to a full CRM, Heyvo fits your existing workflow. When a client books, reschedules, cancels or enquires, Heyvo triggers the same actions your systems already perform — and if nothing's set up to handle it, sends its own SMS, email or WhatsApp confirmation instead. Either way, it's tailored around how you want to operate your customer communications.

  • Triggers your existing workflows
  • Sends its own SMS, email & WhatsApp if needed
  • New integrations added regularly
Google
WhatsApp
Gmail
Google Calendar
Slack
Zapier
Pracsuite
HALAXY
Cal.com
Excel
Messenger
CRM
Google
WhatsApp
Gmail
Google Calendar
Slack
Zapier
Pracsuite
HALAXY
Cal.com
Excel
Messenger
CRM
Heyvo

Getting Started

Up and running
in days, not months.

We do the heavy lifting — most clients are live within 3–5 business days.

1

A Demo Built for Your Business

We build a live demo using your actual business — your name, your tone, your services. You hear exactly what your customers will experience before committing to anything.

2

We Configure & Train Everything

We handle your knowledge base, brand voice, integrations and call flows. Tested and refined before anything goes near a real customer.

3

Go Live — We Stay Close

From the moment you're live, Heyvo starts working. Regular reviews and refinements mean it keeps improving alongside your business.

Trust & Security

Privacy-first.
Enterprise-grade.

Data Privacy First

All data under NZPP, APP and HIPAA-aligned protocols. We never sell your data.

Secure Infrastructure

Enterprise-grade encryption at rest and in transit. SOC 2-aligned hosting.

Compliant by Design

GDPR, APP and NZPP compliant — built for health, legal, finance and regulated businesses.

NZ-Owned & Operated

Built in Auckland. A local team that genuinely understands the AU & NZ market.

Curious what Heyvo could
do for your business?

Book a free 30-minute call. We'll build a live demo using your actual business, hear exactly what your customers would experience. No pressure, no commitment.

No credit card. No obligation. Just a conversation.

Agency referral enquiries welcome.